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Optum was named a Leader in three categories measured by Everest Group’s 2019 PEAK Matrix™ Assessment. This illustrates the breadth and depth of our solutions and services.

  • Healthcare Provider Digital Services
  • Healthcare Payer Digital Services
  • Healthcare Analytics Services

Leaders have established themselves as front-runners to support large customers. They differentiate themselves through:

  • Balanced portfolios
  • Ability to come up with innovative digital use cases
  • Continued investments in developing technology and services capability

They have also showcased high levels of being proactive in taking their innovations and next-generation service offerings to clients.

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Everest Group’s PEAK Matrix offers an annual objective, data-driven and comparative assessment of service providers. They base their assessment on a service provider’s market impact, vision and capability. The reports classify service providers as Leaders, Major Contenders and Aspirants.

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Healthcare Provider Digital Services

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Healthcare Payer Digital Services

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Healthcare Analytics
Services

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Healthcare Provider Digital Services

Optum was recognized as a Leader for:

  • Exemplary value delivered
  • Technology investments
  • Delivery capability

Among 19 competitors, Optum is proud to be the only health services company to achieve this distinction.

“Health care providers are trying to reimagine the care experience amidst value-based care, consumerism and a converging ecosystem. Large health systems are exploring the implementation of digital technologies as a means of combatting industry challenges. Optum, with solutions around patient data analytics, provider data collaboration and patient engagement and experience, emerges as a partner of choice for healthcare providers looking to embark on their digitalization journeys.” Abhishek Singh, Vice President IT Services, Everest Group

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Healthcare Payer Digital Services

Optum was recognized as a Leader for:

  • Distinctive health care expertise
  • End-to-end capabilities
  • Technology investments
  • Delivery scale

Among 20 competitors, Optum was the only health services company to achieve this distinction.

“While health care payers are grappling with seminal industry challenges such as value-based care, consumerism and dwindling margins, they are looking for service providers to ensure a superior member/patient experience and improve cost efficiency to unlock greater business value. Optum is leveraging its domain pedigree and capabilities across the technology-operations spectrum to help payers address the cost/efficiency mandate.” Abhishek Singh, Vice President IT Services, Everest Group

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Healthcare Analytics Services

In its debut as a category, Optum also emerged as a Leader among 18 competitors; recognized for extensive investments and unique demonstration of both clinical and administrative capabilities across the entire payer and provider value chain.

“A leading service provider needs to bring a combination of tools, talent, and domain. Optum meets all these requirements and has emerged as a leader on our PEAK Matrix. Optum’s deep understanding of the health care industry and its ability to build analytics offerings and deploy them at scale has been a key differentiator for the service provider.” Manu Aggarwal, Practice Director, Everest Group