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NEWS: Study shows self-administered swab is as effective as clinician-administered test to identify COVID-19. Read more

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A letter to our customers

Working with our customers across the health system, and with our mission front and center, we are committed to meeting your health needs today and in the coming weeks and months ahead.

Norman Wright
Chief Customer Officer
Optum

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All of us at Optum want to express our heartfelt concern for everyone impacted by the COVID-19 virus.

This pandemic has shown us how quickly our lives can change, how fragile our health can be and reminds us how important our friends and family are to us.      

We are grateful for the health care professionals on the front lines of our nation’s response, including our Optum medical and pharmacy personnel, who are caring for and serving others as they worry about the health of their own families.

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  • Supporting the health of our neighbors and our communities is our top priority. Knowing the immense physical and mental toll this situation can have on individuals, we are offering a free emotional support line to anyone who is feeling overwhelmed. For assistance, please call toll-free 1-866-342-6892.

    Across Optum, we are closely implementing all CDC guidelines, deploying equipment and supplies where they are most needed and using the latest data, research and clinical expertise to combat this pandemic.

    Working with our customers across the health system, and with our mission front and center, we are committed to meeting your health needs today and in the coming weeks and months ahead.

    Sincerely,
    Norman Wright
    Chief Customer Officer
    Optum

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Optum is providing support and resources to help people stay up to date on coronavirus disease 2019 (COVID-19).

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OptumRx members’
frequently asked questions

At OptumRx, our priority is to ensure that you have the medications you need. Here are some important FAQs that may help.

See FAQs

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Frequently asked questions

Learn more about COVID-19 symptoms, ways you can protect yourself and your loved ones, how to get tested and other important guidance.

See FAQs

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Emotional support

If you are experiencing anxiety or stress related to COVID-19, download the mobile app Sanvello, or call our free Emotional Support Help Line at 1-866-342-6892.

View additional resources

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Health care professionals

We appreciate the hard work and dedication shown by all health care providers as we collectively address COVID-19. More information is available for health care professionals from the Centers for Disease Control and Prevention.

Learn more

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Providers

The Advisory Board has pulled together resources to help you ensure the safety of your staff and patients while managing and preventing the spread of COVID-19.

Learn more

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Business customers’
frequently asked questions

Learn what Optum is doing to ensure safety and continue providing our customers with the services they need.

See FAQs

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To help ensure our customers have current information, Optum will regularly provide tools and resources to help you navigate COVID-19 as we continue to monitor the situation.

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Optum encourages people to stay informed as the situation evolves

For the most up-to-date infomation on COVID-19, visit the CDC website.

Visit CDC now

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